From Darkness to Radiance.
Welcome To Madhavi Sharma's Astrology.
MSAstrologyTM does not have any branches in any part of India or outside India, nor does it endorse anyone on behalf of MSAstrology. We have only one office in Hyderabad, India.
🚚 Shipping & Customs Policy
At MSPuregemstones by MSAstrology, we strive to deliver your gemstones safely, quickly, and transparently—whether you're shopping from India or abroad.
🇮🇳 Domestic Shipping (India)
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Free Shipping: Available on all orders across India.
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Courier Services: We dispatch our shipments via trusted partners, including DTDC and Blue Dart.
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Remote Areas: For locations beyond courier reach, we utilise India Post for reliable service.
🌍 International Shipping
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We ship to over 70 countries using leading providers, including FedEx, UPS, and DHL.
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Shipping charges apply based on your location.
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All international shipments are insured — the insurance cost is included in your shipping fee.
⏱️ Dispatch Timelines
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Loose Gemstones or Ready Items: Shipped within 1–2 business days of order confirmation.
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Gemstones set in jewellery: Require 4–5 days for mounting.
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Additional Certification: If external lab certification is requested, additional time may be needed before dispatch.
📦 Order Tracking
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A tracking ID will be shared via email as soon as your order is shipped.
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For queries, contact us via Live Chat or call +91 79959 56648.
🕒 Delivery Timelines
Destination
Estimated Delivery Time
Metro Cities (India)
2–3 days from dispatch
Other Regions (India)
3–7 days from dispatch
International Orders
5–10 days from dispatch
🌐 Customs Duties & Taxes (International Orders)
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MSPuregemstones is not responsible for import duties, VAT, or customs charges levied by your country.
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We offer full cooperation and guidance if customs clearance support is required.
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Currently, loose gemstones are duty-free in the US, Canada, and Europe. In other regions, duties average around 1%, and VAT may be recoverable for professional buyers.
Note:
If an international order is dispatched but refused or cancelled by the customer, they are liable for all customs charges incurred to return the item. Refunds will be processed only after the item is received, and deductions for customs/VAT and shipping costs will apply.